Consulting Team

Dr. Wolfe's specialty areas include designing integrated emergency departments, the relationship between emergency medicine specialty training with ED quality of care and operational efficiency, ED workflow management and ED leadership solutions.

Dr. Rosen, considered to be the father of emergency medicine, is the original author and current editor of Rosen's Emergency Medicine: Concepts and Clinical Practice. Dr. Rosen's extensive experience leads him to consult on a wide array of academic and clinical emergency medicine topics, specifically focusing on the establishment of emergency medicine as a specialty and creating EM residency programs.

Dr. Edlow has been involved with the international development of emergency medicine for over 14 years and has participated in educational, quality assessment and emergency care systems projects in several countries. His areas of specialty are the treatment and care for Lyme Disease, and stroke and neurological care of ED patients.

Gary Louis Shillin, MBA/H is a healthcare executive with over twenty years of hands-on experience in diverse leadership roles. His areas of specialty are revenue cycle management and ED budgets and finance. Mr. Shillin is the Chief Administrative Officer of the Department of Emergency Medicine at Harvard Medical Faculty Physicians, an emergency medicine specialty physicians group practice serving several regional hospital emergency departments, urgent care centers and multiple international educational and training programs.

Kirsten Boyd has over 10 years of experience in the leadership and organization of emergency services and nursing operations. Her consulting specialties include strategic planning and educational program development for emergency department nursing staff. Ms. Boyd has domestic and international consulting experience in the areas of ED needs assessments and ED nurse education and competency development.

Dr. Ban consults on: emergency systems development, interactive medical education, and translational research emphasizing the implementation of best medical practices into clinical care. His teaching incorporates high-fidelity simulation team training and focuses on the core principles of crisis resource management in order to understand what prevents well trained medical professionals from delivering optimal care and to identify critical needs before errors occur.

Dr. Burstein's consulting specialty areas include emergency medical services effectiveness, quality, and training as well as disaster medicine and planning.

Shelley Calder, a Clinical Nurse Specialist in the BIDMC Department of Emergency Medicine, consults on educational program development for ED nursing staff and has extensive international consulting experience, specifically in the area of ED needs assessment.

David Chiu, MD, MPH is an attending physician in emergency medicine and a developer for the division of emergency medical informatics at Beth Israel Deaconess Medical Center. Dr. Chiu also serves as Director of Operations where he is part of a collaborative team that facilitates the operations of the emergency department including optimization of flow through the department.

Dr. Ciottone specializes in disaster medicine consulting.

Dr. de Silva specializes in emergency cardiac care training, emergency cardiac care systems development, and hospital governance. He has lectured internationally, serves on the board of the Association for the Advancement of Medical Instrumentation, and has authored about 100 papers, chapters and abstracts and one book on cardiology.

Director, Center for Resuscitation Science and Director of Critical Care in Emergency Medicine, BIDMC
Associate Professor of Emergency Medicine, Harvard Medical School

Dr. Epstein’s consulting areas include healthcare reform and policy at the local, state, and federal levels, as well as ED operations with a special interest in ED crowding and its solutions.

Research Scientist, Department of Emergency Medicine, Beth Israel Deaconess Medical Center
Instructor of Emergency Medicine, Harvard Medical School

Dr. Grossman's consulting and research centers around developing evidence-based data for the management of cardiac emergencies.

Dr. Hoffmann is the Ultrasound Director at BIDMC. Her clinical and consulting interests include meaningful incorporation of emergency ultrasound in education and practice of emergency medicine and development of electronic workflow solutions and QA for point-of-care imaging.

Dr Horng divides his time between clinical practice and the design and evaluation of emergency medicine informatics innovations. He specializes in translational clinical informatics and focuses his research on novel methods of artificial intelligence to improve the quality and efficiency of emergency care.

Dr. Kelly specializes in geriatric emergency medicine, managing overcrowding, and the development of educational outcome measures for residency programs. He has worked on emergency medicine projects in Haiti, Italy, Russia, and Mexico.

Dr. Klasco's consulting specialty areas include electronic clinical decision support, electronic medical records, CPOE, and patient safety. He is the Chief Medical Officer for newMentor.

Dr. Larry A. Nathanson specializes in clinical computing and ED informatics and is the designer of the ED Dashboard application.

Dr. Rosen specializes in emergency medicine residency training and medical education.

Director, Ambulatory Emergency Medicine, BIDMC
Assistant Professor, Emergency Medicine, Harvard Medical School

Dr. Smulowitz specializes in the impact of health care reform in Massachusetts on ED and hospital utilization, cost control and payment reform in healthcare, improving care transitions and efficiency of treatment for ED patients, the implementation and financing of Accountable Care Organizations, and alternative models of liability reform.

Dr. Tibbles specializes in the implementation of lean practices in the ED and lean team training program development.

Dr. Ullman's research and consulting focuses on emergency medicine education, medical simulation, and cardiology emergencies. Dr. Ullman serves as the STEMI Quality Assurance Director and the Associate Director of Emergency Cardiology for the Department of Emergency Medicine at the Beth Israel Deaconess Medical Center (BIDMC).

Clinical Nurse Specialist, Beth Israel Deaconess Medical Center

Dr. Yeats specializes in process improvement, urgent care development, code help policy and ED overcrowding strategies.

Director of International Relations, Department of Emergency Medicine
Co-Director, BIDMC Fellowship in Disaster Medicine